Support

At 1xBit Casino, we understand that reliable support makes your gaming experience smooth and enjoyable. That's why our dedicated customer support team is ready and eager to assist you 24/7, ensuring you can always find help whenever you need it.

Multiple Convenient Ways to Reach Us

We provide various support options to match your preferences and needs. Our live chat is the quickest way to get help—within moments, you'll be connected with a friendly support agent who can address your concerns promptly. If you prefer, you can also email us at support-en@1x-bit.com, and our team typically responds within a few hours with detailed answers to your inquiries.

Comprehensive FAQs and Help Center

Looking for instant answers? Our comprehensive FAQ section is carefully crafted to address common questions about account management, transactions, gameplay, and promotions. You'll quickly find clear, easy-to-understand answers to many of your queries, saving you valuable time and allowing you to get back to your favorite games faster.

Knowledgeable and Committed Support Team

Our customer support representatives are not only friendly but highly knowledgeable about all aspects of our platform. Whether you're experiencing issues with deposits or withdrawals—using cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Dogecoin, Bitcoin Cash, Dashcoin, or USD—or have questions about bonuses like our Up to 7 BTC Welcome Bonus, or simply want tips on optimizing your gaming experience on games powered by top software providers like NetEnt, Pragmatic Play, Betsoft, and Evolution Gaming, our team is committed to providing clear, accurate information and swift solutions.

Always Here, Always Ready to Help

Your satisfaction and comfort are essential to us at 1xBit Casino & Sportsbook. Please don't hesitate to contact us anytime you have a question or need assistance. We're here around the clock, dedicated to ensuring your online casino experience remains enjoyable, hassle-free, and worry-free.