FAQ

Creating an account at 1xBit Casino is straightforward and takes just minutes. Visit the official website and click the 'Registration' button in the upper right corner. 1xBit offers a one-click registration process where the system automatically generates your account credentials. You'll receive a unique ID number and password—be sure to save these immediately. Alternatively, you can register via email for added security. No personal identification documents are required during registration, making 1xBit one of the most privacy-focused gaming platforms available. After registration, you can enhance your account security by setting up two-factor authentication and customizing your account settings. Remember to verify your email if you chose that registration method to ensure you receive important updates and promotional offers.

1xBit Casino stands out for its exceptional cryptocurrency support, accepting over 20 different digital currencies. Players can deposit and withdraw using popular options like Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Bitcoin Cash (BCH), and Dogecoin (DOGE). The platform also supports less common cryptocurrencies including Dashcoin, Monero (XMR), Zcash (ZEC), Ethereum Classic (ETC), Bitcoin Gold (BTG), DigiByte (DGB), NEM (XEM), Bitshares, Verge (XVG), Qtum (QTUM), STRATIS, and Gamecredits. This wide range of options gives you flexibility in managing your funds according to your preferences. Each cryptocurrency has its own minimum deposit and withdrawal amounts, with transactions typically processing within minutes. The platform automatically converts your deposits into USD value for betting purposes, making it easy to track your balance regardless of which cryptocurrency you choose to use.

1xBit Casino offers an impressive welcome package of up to 7 BTC, distributed across your first four deposits. To claim this bonus, simply make your first deposit after creating your account—no bonus code is required for the standard offer. The bonus structure works as follows: 1st deposit: 100% match up to 1 BTC, 2nd deposit: 50% match up to 1 BTC, 3rd deposit: 100% match up to 2 BTC, and 4th deposit: 50% match up to 3 BTC. Each portion has a 40x wagering requirement that must be completed within 30 days. For an enhanced welcome offer, you can use the promo code 'VIPGRINDERS' to receive 300% up to 7 BTC plus 250 free spins. Additionally, players who deposit at least 1 mBTC on their first deposit can receive 70 free spins. Remember that different games contribute differently toward meeting wagering requirements, with slots typically contributing 100% while table games may contribute less.

Withdrawing your winnings from 1xBit Casino is a seamless process designed with privacy and efficiency in mind. To request a withdrawal, log into your account, navigate to the 'Withdraw Funds' section, and select your preferred cryptocurrency. Enter the amount you wish to withdraw and provide your wallet address. One of 1xBit's standout features is its rapid processing time—most cryptocurrency withdrawals are processed within minutes, though during peak times it may take up to a few hours. There are no fees charged by 1xBit for withdrawals, though standard blockchain network fees apply. The minimum withdrawal amount varies depending on the cryptocurrency you're using. For security purposes, withdrawals are only processed to wallets that belong to the account holder, and the platform may require additional verification for large withdrawal requests. Your withdrawal history can be viewed in the 'Account History' section of your profile.

1xBit Casino operates under a Curacao gaming license, which requires the platform to adhere to specific operational standards and fair gaming practices. The casino employs advanced security measures to protect player data and funds, including SSL encryption technology that secures all transactions and personal information. As a cryptocurrency-focused platform, 1xBit offers enhanced privacy compared to traditional online casinos, with minimal KYC requirements for most players. The games available at 1xBit come from reputable software providers like NetEnt, Evolution Gaming, Betsoft, and many others who regularly have their random number generators (RNGs) tested for fairness. The platform also implements responsible gambling tools, allowing players to set deposit limits, take cooling-off periods, or self-exclude if needed. While no online casino can guarantee 100% security, 1xBit has built a solid reputation for maintaining high security standards and fair gaming practices since its establishment.

1xBit Casino provides multiple channels for customer support to ensure players can get assistance whenever needed. The most direct method is via email at support-en@1x-bit.com, with responses typically arriving within 24 hours. For more immediate help, 1xBit offers live chat support available 24/7, accessible directly from their website by clicking the chat icon in the bottom corner of any page. The support team is multilingual, catering to the global player base. Before contacting support, you might want to check the comprehensive FAQ section on their website, which addresses many common questions and issues. 1xBit also maintains active social media accounts where they respond to queries and provide updates. For VIP players, dedicated account managers provide personalized assistance. All support staff are trained to handle technical issues, account-related questions, bonus inquiries, and payment processing matters with professionalism and discretion.